伊克諾旅館-坎特伯雷庭院 (Econo Lodge Canterbury Court Motel)

服務基本等於沒有，地方相對偏僻，不是很好找。折騰了快一個小時才在客服的幫助下找對了地方進到房間裡。下次不會再定

少し古かったんですけど 部屋広いしキッチンもあったし、 値段も安かったんです

This is the hotel with the worst service and environment that I have ever stayed in. Considering that it is relatively close to Christchurch Airport, I booked two nights in advance online at this hotel named "Ikeno Hotel - Canterbury Courtyard"! When I arrived at the check-in counter at exactly 4 p.m. on the first day of my stay, the front desk door was already tightly locked (the online announcement stated that the business hours were 8:30 p.m. from Monday to Sunday, and there was no indication that I needed to check in online by myself, including an email notification). I had no choice but to call the hotel through a mobile phone translation app on the spot. The person who answered the phone was a male customer service representative. After communicating back and forth and making several phone calls for over forty minutes, I still couldn't check in. Eventually, I was able to successfully check in through the platform of China C訂房網站. On the first night after checking in, I took a bath. However, I found that not only were the facilities old and the shower room separated by a cloth, but the key issue was that the water pressure and volume from the showerhead were too low. The entire bathing process was like watering flowers. I managed to finish the bath with difficulty, but my body still hadn't warmed up. It turned into a painful experience... The wireless network is also extremely poor, intermittent, lagging and stuttering... That night, with hope, I used the email address left by the hotel to report the problem to them, hoping that they could respond and solve it. However, by the next day, there was no email feedback at all! Taking advantage of the next day when I went out, at around eleven o 'clock in the morning, I finally saw an Asian young man on duty at the front desk. I then told him about what had happened yesterday. He took out his mobile phone and told me through the phone translator (I don't know if he really doesn't understand a bit of Chinese) that after they checked, if the water flow problem of the showerhead couldn't be solved, they would arrange for me to come back and change rooms in the afternoon. Judging from his attitude, there's no need to say more. When I returned to my room at 4:10 p.m., I found that the showerhead in the shower room had not changed at all. I also didn't receive any information or notifications from the hotel in my email. When I went to check the front desk, the door was still closed and there was no one around. Recalling the experience of constantly making phone calls and sending emails yesterday, I also had the thought of reporting the problem after death. I can only say that I encountered such a lousy hotel in Christchurch, New Zealand! It made my hotel stay experience and feeling extremely bad! It is recommended that Chinese people who have just arrived in Christchurch be cautious when booking hotels and inns to avoid pitfalls! 這是我住過服務和環境最爛的一家旅館。 考慮到離基督城機場比較近，我在網上提前預訂了兩晚這家名為“伊克諾旅館-坎特伯雷庭院”的旅館！結果入住第一天下午四點整到達入住接待處時，前台接待處門已關閉緊鎖（網上公佈營業時間是週一到週日晚上八點半，又沒有任何提示需要自助網上辦理入住，包括電子郵箱告知），現場我只好通過手機翻譯軟件打電話給該酒店，接電話的是一位男性客服，反反覆覆溝通，前後打了幾次電話，四十多分鐘還是沒有住進去，最後還是通過中國訂房網站網平台幫我對接才入住成功）。 入住後第一個晚上洗澡，結果發現不僅設備陳舊，淋浴房是一塊布隔開，關鍵是花灑出水壓力和水量太小了，洗澡整個過程就像澆花一樣，勉強洗完澡，身子還沒暖和，它成為一次痛苦經歷。。。。。無線網絡也是差極了，時斷時續，又卡又頓。。。。。。晚上抱著希望，用酒店留的郵件地址向其反映問題，希望能幫助響應並解決，結果到了第二天沒有任何郵件反饋！ 趁著第二天出門，上午十一點多鐘，總算見到前台接待處有一個亞裔小夥子在值班，然後向他反映了昨天的遭遇，他拿出手機通過手機翻譯告訴我（不知道他是不是真的不懂一點中文），意思是他們檢查一下后，如果花灑水量問題解決不好，就安排給我下午回來換房。看他這個態度，也就不好再多說了。結果下午四點十分回到房間一看，淋浴房出水花灑沒有任何改變，電子郵箱也沒有收到該酒店任何資訊和提示，再去看前台接待處還是大門緊閉空無一人。 聯想到昨天不斷打電話和發郵件的遭遇，我也死了再反映問題的念頭，只能說自己在紐西蘭基督城遇到了這樣一種爛旅館了！讓我這趟住店經歷與體驗感糟糕透了！建議剛到基督城的華人預訂酒店旅館慎入避坑！